Privacy policy

Privacy Policy 

Last Updated On 15-Oct-2023 

Effective Date 15-Oct-2023 

 This Privacy Policy describes the policies of Air & Ground Operations Consultancy, Timple 135, Las Palmas 35530, Spain, email:, phone: +34828734252 on the collection, use and disclosure of your information that we collect when you use our website ( ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

 We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

 How We Share Your Information: 

 We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:


 We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

 We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

 Your Rights: 

 Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.

 Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

 Cookies Etc. 

 To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.


 The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 Third Party Links & Use Of Your Information: 

 Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 Grievance / Data Protection Officer: 

 If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Air & Ground Operations Consultancy, Timple 135, Lanzarote, email: We will address your concerns in accordance with applicable law.

Air & Ground Operations Consultancy S.L., responsible for the website, hereinafter RESPONSIBLE, makes this document available to users with the aim of fulfilling the obligations established in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), as well as informing all users of the website about the terms of use.

Any person who accesses this website assumes the role of a user, committing to strict compliance with the provisions herein, as well as any other legal regulations that may apply.

Air & Ground Operations Consultancy S.L. reserves the right to modify any information that may appear on the website, without the obligation to give prior notice or inform users of such changes, with publication on the Air & Ground Operations Consultancy S.L. website being sufficient.


Business name: Air & Ground Operations Consultancy S.L.

Trade name: Air & Ground Operations Consultancy

Tax ID: B56263833

Address: C/ Timple 135 Lanzarote



Through the Website, we offer Users the possibility to access information about our services.


When it is necessary to provide personal data to access certain content or services, Users must guarantee their truthfulness, accuracy, authenticity, and validity. The company will process such data in an automated manner as appropriate to its nature or purpose.


The User acknowledges and accepts that all the content displayed on the Website, including designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs susceptible to industrial and/or commercial use, are subject to Intellectual Property rights and all industrial property rights, over the content and/or any other elements inserted on the website, which are the exclusive property of the company and/or third parties who have the exclusive right to use them in economic traffic. Therefore, the User undertakes not to reproduce, copy, distribute, make available, or in any other way publicly communicate, transform or modify such content, keeping the company indemnified against any claims arising from the breach of such obligations. In no case does access to the Website imply any kind of waiver, transfer, license, or total or partial assignment of such rights, unless expressly stated otherwise. These General Conditions of Use of the Website do not grant Users any other rights to use, modify, use, exploit, reproduce, distribute, or publicly communicate the Website and/or its Content other than those expressly provided herein. Any other use or exploitation of any rights will be subject to prior and express authorization specifically granted for that purpose by the company or the third-party owner of the affected rights.

The content, texts, photographs, designs, logos, images, computer programs, source code, and, in general, any intellectual creation existing on this Website, as well as the Website itself as a multimedia artistic work, are protected as intellectual property by the legislation on intellectual property. The company owns the elements that make up the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics, and any other content on the Website or, in any case, has the corresponding authorization for the use of such elements. The content provided on the Website may not be reproduced, in whole or in part, or transmitted, or recorded by any information retrieval system, in any form or by any means, unless prior written authorization has been obtained from the entity.

Likewise, it is prohibited to remove, evade, and/or manipulate the “copyright” as well as the technical protection devices, or any mechanisms of information that may contain the contents. The User of this Website undertakes to respect the rights mentioned and to avoid any action that could harm them, reserving the company the right to exercise any means or legal actions that correspond to it in defense of its legitimate intellectual and industrial property rights.


The User agrees to:

Make appropriate and lawful use of the Website, as well as the contents and services, in accordance with: (i) the applicable legislation at all times; (ii) these General Conditions of Use of the Website; (iii) morality and generally accepted good customs, and (iv) public order.

Provide themselves with all the means and technical requirements necessary to access the Website.

Provide truthful information when filling out their personal data forms on the Website and keep them updated at all times so that they respond, at all times, to the real situation of the User. The User will be solely responsible for false or inaccurate statements made and for the damages caused to the company or third parties by the information provided.

Notwithstanding the foregoing, the User shall also refrain from:

Making unauthorized or fraudulent use of the Website and/or the contents for illegal purposes, prohibited in these General Conditions of Use of the Website, harmful to the rights and interests of third parties, or which in any way may damage, disable, overload, deteriorate or prevent the normal use of the services or documents, files and all kinds of content stored on any computer equipment.

Access or attempt to access restricted areas of the Website without meeting the required conditions.

Cause damage to the physical or logical systems of the Website, its suppliers, or third parties.

Introduce or spread computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of the company, its suppliers, or third parties.

Attempt to access, use, and/or manipulate the company’s data, third-party suppliers, and other Users.

Reproduce or copy, distribute, allow public access through any form of public communication, transform, or modify the contents, unless authorized by the holder of the corresponding rights or it is legally permitted.

Remove, hide, or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of the company or third parties incorporated into the contents, as well as technical protection devices or any information mechanisms that may be inserted into the contents.

Obtain and attempt to obtain the contents using means or procedures other than those that, depending on the case, have been made available for this purpose or have been expressly indicated on the web pages where the contents are found or, in general, those that are commonly used on the Internet for not involving a risk of damage or disabling the Website and/or the contents.

In particular, and by way of example and not exhaustive, the User agrees not to transmit, disseminate, or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, and, in general, any kind of material that:

In any way is contrary, disparages, or attacks fundamental rights and public freedoms recognized constitutionally, in international treaties, and in the rest of the legislation in force.

Induces, incites or promotes criminal, defamatory, violent, or, in general, actions contrary to the law, morality, generally accepted good customs, or public order.

Induces, incites or promotes discriminatory actions, attitudes, or thoughts based on sex, race, religion, beliefs, age, or condition.

Incorporates, makes available, or allows access to products, elements, messages, and/or services that are criminal, violent, offensive, harmful, degrading, or, in general, contrary to the law, morality, and generally accepted good customs or public order. Induces or may induce an unacceptable state of anxiety or fear.

Induces or incites involvement in dangerous, risky, or harmful practices for health and psychological balance.

Is protected by legislation on intellectual or industrial protection belonging to the company or third parties without the necessary authorization for the intended use.

Is contrary to honor, personal and family privacy, or the image of individuals.

Constitutes any type of advertising.

Includes any type of virus or program that prevents the normal functioning of the Website.

If, in order to access some of the services and/or content of the Website, a password is provided, you agree to use it diligently, keeping it at all times in secret. Consequently, you will be responsible for its proper custody and confidentiality, committing to not transfer it to third parties, either temporarily or permanently, or to allow access to the mentioned services and/or contents by third parties. Likewise, you agree to notify the company of any fact that may imply the improper use of your password, such as, for example, theft, loss, or unauthorized access, in order to proceed to its immediate cancellation. Consequently, while not making the aforementioned notification, the company will be exempt from any responsibility that may arise from the improper use of your password, being your responsibility for any illicit use of the contents and/or services of the Website by any illegitimate third party. If, by negligence or willful misconduct, you fail to comply with any of the obligations established in these General Conditions of Use, you will be liable for any damages and losses that may arise from such breach.


Continuous access, correct display, download, or use of elements and information contained on the web may be prevented, hindered, or interrupted by factors or circumstances that are beyond its control. It is not responsible for the decisions that may be made as a result of access to the contents or information offered.

The service may be interrupted, or the relationship with the User may be terminated immediately if it is detected that the use of its Website or any of the services offered therein is contrary to these General Conditions of Use. We are not responsible for damages, losses, claims, or expenses arising from the use of the Website.

It will only be responsible for eliminating, as soon as possible, the contents that may generate such damages, provided that it is notified. In particular, it will not be responsible for the damages that may arise, among others, from:

Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages, or disconnections in the operation of the electronic system, caused by deficiencies, overloads, and errors in the lines and telecommunications networks, or by any other cause beyond the control of the company.

Illegal intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other.

Improper or inappropriate use of the Website.

Security errors or navigation errors caused by a malfunction of the browser or by the use of non-updated versions of the same. The Website administrator reserves the right to withdraw, in whole or in part, any content or information present on the Website.

The company excludes any liability for damages of any kind that may be due to the improper use of the freely available services and use by Users of the Website. Likewise, it is exempt from any responsibility for the content and information that may be received as a result of data collection forms, which are only intended for the provision of consultation and doubts services. On the other hand, in the event of causing damages and losses due to unlawful or incorrect use of these services, the User may be claimed for the damages or losses caused.

You will keep the company indemnified against any damages and losses that may arise from claims, actions, or demands of third parties as a result of your access or use of the Website. Likewise, you undertake to indemnify against any damages and losses arising from your use of “robots”, “spiders”, “crawlers”, or similar tools used to collect or extract data or any other action on your part that imposes an unreasonable burden on the operation of the Website.


The User undertakes not to reproduce in any way, not even by means of a hyperlink or hyperlink, the Website, as well as any of its contents unless expressly and in writing authorized by the file manager.

The Website may include links to other websites managed by third parties in order to facilitate User access to information from collaborating and/or sponsoring companies. Accordingly, the company is not responsible for the content of such websites, nor does it assume the role of guarantor or provider of the services and/or information that may be offered to third parties through third-party links.

The User is granted a limited, revocable, and non-exclusive right to create links to the main page of the Website solely for private and non-commercial use. Websites that include a link to our Website (i) may not misrepresent their relationship or claim that such a link has been authorized, nor include trademarks, trade names, logos, or other distinctive signs of our company; (ii) may not include content that may be considered distasteful, obscene, offensive, controversial, inciting violence, or discrimination based on sex, race, religion, or creed, contrary to public order or illegal; (iii) may not link to any page of the Website other than the main page; (iv) must link to the Website’s own address, without allowing the website that creates the link to reproduce the Website as part of its website or within one of its “frames” or create a “browser” over any of the Website’s pages. The company may request, at any time, the removal of any link to the Website, after which you must proceed immediately to its removal.

The company cannot control the information, content, products, or services provided by other websites that have established links to the Website.


In general, the contents and services offered on the Website are for informational purposes only. Therefore, when they are offered, no guarantee or statement is made regarding the contents and services offered on the Website, including, by way of example, guarantees of legality, reliability, usefulness,

 truthfulness, accuracy, or merchantability, except to the extent that such guarantees and statements cannot be excluded by law.


The company will not be responsible at all if it is impossible to provide the service, if this is due to prolonged interruptions of the electricity supply, telephone lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.


These General Conditions of Use, as well as the use of the Website, will be governed by Spanish law. For the resolution of any dispute, the parties will submit to the Courts and Tribunals of the registered office of the person responsible for the website.

In the event that any provision of these General Conditions of Use is found to be unenforceable or void in accordance with applicable law or as a result of a court or administrative decision, such unenforceability or nullity will not make these General Conditions of Use unenforceable or null as a whole. In such cases, the company will proceed to modify or replace such provision with another that is valid and enforceable and that, to the extent possible, achieves the objective and purpose reflected in the original provision.